The Empathy Factor
The book that will revolutionize your career and your relationships with others.
Drawing on the latest scientific research in neuroscience, emotional intelligence, and organizational theory, award-winning business communication and strategy expert Marie R. Miyashiro answers all questions about the true definition of empathy in this book.
This innovative study of organizational productivity and business management offers real-world insights and practical ways to develop empathy skills that can transform an entire company. It shows how empathy in the workplace can boost productivity, innovation, and profits. The guide also provides a carefully structured, logical roadmap to help leaders systematically address the universal needs of any business while simultaneously meeting the needs of employees and customers.
ISBN: 9789899096530
Chancela: Talent
Edição: julho de 2022
Tradução: Alexandra Cardoso
Dimensões: 150 mm x 230 mm x 20 mm
Encadernação: capa mole
Páginas: 304
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